Return Policy
Return Window
Products are eligible for return within 7 days of delivery for:
- Damaged or defective items
- Wrong item received
- Missing parts or accessories
Return Conditions
- Product must be unused and in original packaging
- Must include all tags, bills, and accessories
Return Process
- Raise a return request through your order page.
- Upload images if product is damaged or defective.
- Allesbay support team will review and schedule a reverse pickup.
- Once the product reaches vendor, refund/replacement will be initiated.
Return Exceptions
No return accepted for:
- Custom-made furniture
- Items on clearance sale
- Products damaged due to misuse or installation errors by customer